Linnea has 12 minutes to present her sales pitch to a Marvin team member posing as “Sam Smith,” the owner of Dream Homes Inc., a fictional residential building company transitioning into building high-end lake homes in the area.
Her goal? Persuade “Sam” that installing Marvin windows and doors is the best choice for Dream Homes and its clients and, next, to secure a meeting with a homeowner.
Entering her designated competition room — three judges waiting for her, one acting as “Sam” — Linnea is a little nervous, but mostly excited.
“You never know what’s going to happen, but we have put in the practice, and I feel prepared,” Linnea said. “At its core, this pitch is simply a conversation and a chance to practice my listening skills.”
Linnea shares a brief history of Marvin — a company that’s been innovating and serving customers for more than 113 years — and introduces three of the main selling points she has identified in Marvin products: innovative technology and quality, endless options for customization, and an industry-leading warranty.
“Sam” is highly talkative and introduces objections — like concerns regarding the price point — but Linnea always comes back to value.
“I felt a little crunched for time,” Linnea said. “We’re taught to ask open-ended questions, but I had to adapt and choose which questions were going to be most effective and redirect his answers to keep the pitch moving forward.”
In her mock pitch, she shares that while Marvin products cost more than Dream Homes’ current supplier, the company’s clients would receive a higher-quality product. The current supplier’s products are vinyl and have a much shorter life span than Marvin’s offerings.
Unlike vinyl windows and doors — made from thermoplastic materials that expand and contract with changing weather — Marvin’s fiberglass products remain stable, maintaining their structure regardless of temperature. Notably, Marvin’s Ultrex® fiberglass is eight times stronger than vinyl.
After highlighting the value Marvin windows would bring to “Sam” and his company’s projects, Linnea acknowledges his concern that switching window suppliers can be a hassle. However, she presents a thought-provoking question: If Dream Homes is constructing high-end homes, why wouldn’t the company want to use high-quality windows?
She encourages “Sam” that this decision should be about the overall quality of the project and the longevity it offers to homeowners. This is a long-term investment.
The judges name Linnea as a finalist in the competition, and she moves on to the second round. She has secured a meeting with “Mr. Miller,” a Dream Homes client building a lake home in Brainerd.